Privacy policy

1. Overview

We take your privacy seriously.
This privacy policy explains how we collect, use, and protect your personal data when you visit our website or interact with our services.

Who We Are

We are an AI automation agency that helps businesses automate workflows and digital processes using third-party tools and integrations (e.g. n8n, Vapi.ai, OpenAI, Google APIs, etc.).

Controller:
Lightning Dynamics UG
Am alten Güterbahnhof 24, 76646 Bruchsal
Email: info@echoline.ai

2. What Data We Collect

We only collect personal data that is necessary for communication, project inquiries, or service improvement. This may include:

  • Contact details (name, email, phone, company)

  • Message content (from forms or email)

  • Technical data (browser, IP address, time of access)

  • Cookie and analytics information (see section 4)

We do not sell, rent, or trade personal information.

3. How We Collect Data

Your data may be collected in the following ways:

  • When you contact us via form, email, or phone

  • When you request a demo or quotation

  • When you visit our website (automatic logs and analytics)

We use this data solely to answer your requests, improve our website, and ensure proper technical operation.

4. Use of Cookies and Analytics

We may use cookies to provide essential website functions and analytics.
Cookies are small text files stored on your device. You can manage or disable them via your browser settings.

We may use analytics tools (e.g., Google Analytics, Framer Insights, or similar) to understand visitor behavior and improve our website.

These tools may store anonymized usage data.
Data processing is based on Art. 6(1)(f) GDPR — our legitimate interest in improving our website.

5. Third-Party Services

As part of our services, we may integrate or use trusted third-party providers such as:

  • Framer (website hosting and design)

  • n8n.io (workflow automation)

  • Vapi.ai (AI call agent platform)

  • OpenAI / ElevenLabs / Deepgram (AI voice & language models)

  • Google APIs (maps, fonts, analytics)

  • Stripe / PayPal (for payment processing, if applicable)

These providers process data under their own privacy terms and are compliant with the EU GDPR.
Where applicable, we have signed Data Processing Agreements (DPAs) with our partners.

We carefully select all third-party providers and ensure they maintain adequate security and privacy standards.

6. Legal Basis for Processing

We process personal data based on:

  • Art. 6(1)(a) GDPR – your consent (e.g., contact form)

  • Art. 6(1)(b) GDPR – for contract preparation or performance

  • Art. 6(1)(f) GDPR – our legitimate interest in secure and efficient business operations

You may revoke your consent at any time with effect for the future by sending an email to info@echoline.ai

7. Your Rights

You have the following rights regarding your personal data:

  • Right to access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restrict processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

You can exercise these rights by contacting us at info@echoline.ai
You also have the right to lodge a complaint with your local data protection authority.

8. Data Security

We use SSL/TLS encryption and secure servers to protect your personal data.
Despite our best efforts, no online transmission can be guaranteed 100% secure.

9. Storage Duration

We keep your data only as long as necessary for the purpose for which it was collected or as required by law (e.g., tax or accounting obligations).

10. Updates to This Policy

We may update this privacy policy from time to time to reflect new legal requirements or technical changes.
The latest version will always be available on this page.

© 2025 EchoLine. All rights reserved.

English

© 2025 EchoLine. All rights reserved.